Last Updated: June 2026
Welcome to Sully Inc. By accessing or using our website, purchasing products, or engaging with our services, you agree to be bound by these Terms and Conditions.
Sully Inc is an Australian apparel and advocacy brand dedicated to raising awareness of infertility and supporting individuals and families through our initiatives, products, and community programs.
By using this website, you agree to:
We reserve the right to refuse service, terminate accounts, or cancel orders where these Terms are breached.
We strive to ensure all product descriptions, pricing, and images are accurate. However, we do not guarantee that all information is error-free.
We reserve the right to:
All prices are listed in Australian Dollars (AUD).
Payment must be received in full before products are dispatched.
We reserve the right to change prices without notice.
Delivery timeframes are estimates only and may vary.
Sully Inc is not responsible for delays caused by postal services, couriers, customs, weather events, or circumstances beyond our control.
Risk in products passes to the customer upon delivery.
All content on this website, including but not limited to logos, designs, graphics, images, text, product concepts, and branding, remains the property of Sully Inc unless otherwise stated.
You may not:
We are committed to maintaining a supportive and respectful community.
Users must not:
We reserve the right to remove content and restrict access where these standards are breached.
From time to time, Sully Inc may provide financial assistance, counselling support, medication support, or fertility treatment assistance through community programs.
Participation in these initiatives does not guarantee assistance. Eligibility criteria, funding availability, and program requirements may apply.
Sully Inc reserves the right to amend, suspend, or discontinue any support initiative at its discretion.
To the maximum extent permitted by law, Sully Inc shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
Nothing in these Terms excludes rights available under Australian Consumer Law.
We do not guarantee uninterrupted access to the website and may suspend or withdraw services for maintenance, upgrades, or operational reasons.
Your use of this website is also governed by our Privacy Policy.
We may update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any revised Terms.
These Terms are governed by the laws of Australia. Any disputes shall be subject to the jurisdiction of the Australian courts.
For questions regarding these Terms and Conditions, please contact:
Email: hello@sullyinc.com.au
Website: SullyInc.com.au
Last Updated: June 2026
At Sully Inc, we want you to love your purchase. If there is an issue with your order, we will work with you to find a fair solution.
Due to the nature of our products and limited-release collections, we do not offer refunds for change of mind.
However, we may offer an exchange or store credit at our discretion if:
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Under Australian Consumer Law, you are entitled to a remedy if a product:
If you receive a faulty, damaged, or incorrect item, please contact us within 14 days of delivery with:
Upon assessment, we may offer:
The following items cannot be returned unless faulty:
To request a return, please contact:
Email: hello@sullyinc.com.au
Please do not send items back without first contacting us.
Approved refunds will be processed to the original payment method.
Refund processing times may vary depending on your financial institution, but generally take 5–10 business days after approval.
Nothing in this policy excludes, limits, or modifies your rights under Australian Consumer Law.
Customers are entitled to remedies for major failures and compensation for reasonably foreseeable loss or damage as provided by the Australian Consumer Law.
For any questions regarding returns or refunds, please contact:
Email: hello@sullyinc.com.au
Website: SullyInc.com.au
Sully Inc.
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